This Privacy Policy describes how CozeGear (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
We understand that privacy is paramount to our customers, especially when dealing with advanced smart home technologies. We are fully committed to guarding your transactional data with bank-level encryption standard protocols.
1. Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
Device Information: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site. (Collected automatically using cookies, log files, web beacons, tags, or pixels).
Order Information: Name, billing address, shipping address, payment information (including credit card numbers, PayPal details), email address, and phone number. (Collected directly from you to fulfill our contract).
2. How We Use Your Personal Information
We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
- To communicate and cross-verify details with you regarding active order status.
- To screen our orders for potential risk or fraudulent activities.
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
3. Sharing Personal Information
We share your Personal Information with third-party service providers to help us use your Personal Information, as described above. For example, we use specialized secure payment gateways (like Stripe or PayPal) to safely process credit cards, and verified regional logistics providers (like USPS, FedEx, UPS) to fulfill domestic tracking shipments. Finally, we may also share your Personal Information to comply with applicable laws and regulations.
4. Cookies and Tracking Technologies
A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences. You can control and manage cookies in your browser settings.
5. Your Rights (GDPR & CCPA Compliant)
Depending on your regional residency, you possess specific consumer privacy protection entitlements:
EEA Residents (GDPR): You have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased.
California Residents (CCPA):You have the right to know what personal data is being collected, request deletion of personal info, and opt-out of the “sale” of personal information (Note: CozeGear never sells your personal identifier data to data brokers).
6. Data Retention
When you place an order through the Site, we will retain your Order Information for our internal accounting records unless and until you ask us to erase this information from our secure databases.
7. Changes to This Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our data management operational protocols or for other legal, regulatory, or technical compliance reasons.
8. Contact Desk
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at contact@cozegear.com.
Have privacy requests or want to erase your transaction logs?
Please reach out straight to our Privacy Compliance Officer at contact@cozegear.com